FAQs

Explore our FAQ page for quick answers to common questions about our products, services, and policies.

 

WHAT IS THE DELIVERY TIME?

• It will take up to 2 working days to prepare all orders placed within week days.
• Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you.
• If the item(s) on your order are out of stock, , then we will take your advice for the replacement product (s). You will be informed via email or WhatsApp in case the shipments gets delayed due to any given reason.
• Dispatch & delivery will take up to 7 – 8 working days.
• Customer need to share the size information with us.
• Customer details including (Name, Address, Contact number, City, Country).

WHAT IS THE PRODUCT COLOR VARIES?

Z & Z ensures that the product descriptions and photographs provided on this website are accurate. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, Z & Z do not accept responsibility for slight variations in color.

CAN I CANCEL MY ORDER ?

You can cancel your order before the item shipped.

CAN I AMEND MY ORDER?

Any amendments can be suggested within 24 hours from the receipt of the order.

CAN I RETURN & GET REFUND?

We have a ‘No Refund’ policy. In case if any customer wants refund then we will offer a “Coupon Code” of the amount customer have paid.